PRIVACY POLICY

This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including our website, game servers, and related features.

2.1 Account Information

When you use our services, we collect:

• Steam ID and associated public profile information
• IP addresses used to connect to our services
• Discord user ID and associated public profile information (when using our Discord server)

2.2 Communication Data

We collect and store:

• Messages sent in our game servers
• Messages sent in our Discord server
• Reports and support tickets

We use your information to:

• Provide access to our game servers and services
• Maintain server security and enforce our rules
• Prevent abuse, cheating, and unauthorized access
• Investigate and address rule violations
• Communicate about service updates and changes

We implement appropriate security measures to protect your personal information, including:

• Secure data transmission and storage
• Access controls and authentication
• Regular security assessments
• Staff training and oversight

We may share your information with:

• Service providers who assist in operating our services
• Law enforcement when required by law
• Other players (limited to public profile information)

For store purchases and transactions, we partner with payment processors including:

• PayNow - A payment processing service specializing in game server monetization
• Tebex - A game server monetization platform

When making purchases, you will be directed to these services' platforms. Each service has its own privacy policy and terms of service that govern how they collect and use your information. We encourage you to review their respective policies before making purchases.

You can control your privacy through:

• Steam privacy settings for your profile information
• Discord privacy and visibility settings
• Choosing what information to share in chat messages

Due to the nature of our services and how users connect to them:

• We retain basic connection data (IP addresses, Steam IDs) for security and operational purposes
• Chat messages and communication logs are stored for moderation and security purposes
• We cannot provide complete copies of user data or fully delete historical data
• Some data retention is necessary to maintain server security and prevent abuse

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Our services are operated from the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries.

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or email.

For privacy-related questions or concerns, please contact us through our Discord server or support channels.